Client Focus – M Clarke

Client Focus – M Clarke

Tell us who you are?

We are industry leaders in construction facades, specialising in external envelopes, unitised facades, aluminium glazing systems, rainscreen cladding, and lightweight steel framing (SFS).

What services or products do you offer?

We offer a full design, supply, and installation service. Our work spans across 3 sectors:

  1. Recladding projects where we act as the main contractor.
  2. Traditional large residential and commercial schemes, both on and offsite.
  3. Unitised projects.

How many team members are currently employed – who are they and what do they do?

Approximately 150 people are directly employed, mostly at our head office in Ballymena, Belfast.

Our office here in Bury is one of the estimating offices.

What made you want to start your own business / or work for your company?

Here in the Bury office, we have all come from a previous company as one team, as were drawn to Clarke’s vision, purpose and values:

  1. Collaborative – build trust with each other and with clients; do what you say you’ll do.
  2. Creative – innovate, problem solve, pioneer new methods, and have fun.
  3. Brave – have courage, be accountable, make decisions, and lead the way.
  4. Determined – show grit, take early action, get the job done right the first time.
  5. Passionate – love what you do, explore all possibilities, and grow and evolve.

Be true to yourself.

Why was Bury Businesslodge chosen as a location / how long have you been here?

We are moving into Imperial House in June.

We chose this business lodge for its location near Manchester and its links to major cities. The added bonuses of car parking, breakout areas and a gym also played a significant role, as our next steps involve expanding this Estimating office and launching an apprentice programme.

Are you based in any other location?

Ballymena, Belfast.

Are you planning anything exciting in the near future… personal or business?

Clarke currently has a turnover of £55 million and has investment partners like BGF to manage our growth. BGF has invested £3.5 billion since 2011 in over 500 companies, offering working capital, risk reduction and sustainable growth.

Our aim is to achieve steady growth over the next 5 years, with 70% of our work being repeat business due to the quality and service we offer our clients.

At our office in Bury, we plan to expand our staff and establish an apprentice academy for Estimators in Facades.

What’s the best piece of professional advice you’ve ever received?

Employ the right people and treat them well, and your day-to-day operations will be much easier.

Also, promote people based not only on their performance but also on their ability to collaborate with the team. The best leaders within a group are those whom you would trust with your family in an emergency. Often, the best performers are not necessarily the best leaders and can create a toxic work environment, which is detrimental to everyone.

You’re on a team night out, where do you go?

Recently, went Axe Throwing which was a cracking night out.

Client Focus – Ability Case Management

Client Focus – Ability Case Management

Tell us who you are?

Ability Case Management

What services or products do you offer?

We are a team of case managers and assistant case managers with backgrounds in nursing, social work and occupational therapy. We coordinate person-centred rehabilitation and support for individuals with Acquired Brain Injury, Spinal Cord Injury, and/or Orthopaedic Injury.

How many team members are currently employed – who are they and what do they do?

We have 8 employed team members:

David Lowe – Director/Senior Case Manager / Occupational Therapist

Ed Leonards –  Senior Case Manager / Occupational Therapist

Corinne Waters – Case Manager / Social Worker

Eugenia Matope – Case Manager / Social Worker

Stacey Tobin – Associate Case Manager

Alex Wood – Associate Case Manager

Kirsty Jefferies – Assistant Case Manager / Apprentice Occupational Therapist

Caroline Wardle – Administrator / Compliance Lead

Lindsey Wardle –  Administrator

Ryan Mills– Administrator

What made you want to start your own business / or work for your company?

I established Ability Case Management to assemble a team of like-minded professionals dedicated to delivering bespoke services for individuals who have experienced significant injury, ensuring they receive the highest standard of rehabilitation and support.

Why was Bury Businesslodge chosen as a location / how long have you been here?

We have been located at Bury Business Lodge for over 5 years.

It’s a great location with easy access to the motorway network in the Northwest, making it perfect for meetings. We offer ample parking.

Our professional and friendly working environment maintains high standards of customer care. We provide excellent facilities including a gym and meeting rooms. No request is ever too.

Are you based in any other location?

Our head office is based in Bury, but we have case managers and clients in other areas. We also work with clients and referrers in Turkey, Ireland, and Australia!

Are you planning anything exciting in the near future… personal or business?

Our team takes part in a variety of charitable events throughout the year. Our director is running the York 10k on 4th August. We are also planning a ‘Summer Works Event’ for team building.

What’s the best piece of professional advice you’ve ever received?

 

You’re on a team night out, where do you go?

We like to visit Manchester. We usually start off with an activity such as darts or bowling, followed by a meal and a few drinks!

 

Client Focus – ESBE

Client Focus – ESBE

Tell us who you are?

My name is Darren Myers and I’m the UK & Ireland Sales Director for ESBE.

What services or products do you offer?

Check out the website (https://esbe.eu/group/this-is-ESBE), ESBE AB, where we manufacture valves for hydronic systems.

How many team members are currently employed – who are they and what do they do?

It is a £100mil company with over 250 employees worldwide.

What made you want to start your own business / or work for your company?

The ethos of the company and the status of the business.

Why was Bury Businesslodge chosen as a location / how long have you been here?

I have been here for about 6 months, I really liked the vibe of the place.

Are you based in any other location?

Yes, Sweden, France, Spain, Italy, Poland and the Americas.

Are you planning anything exciting in the near future… personal or business?

Yep, UK arm of the business will become its own entity, which is an exciting move for ESBE.

What’s the best piece of professional advice you’ve ever received?

If no one is going to die from the situation, we have time to work it out!

You’re on a team night out, where do you go?

 

Client Focus – MARCA Media

Client Focus – MARCA Media

Tell us who you are?

We are MARCA Media, a boutique digital agency

What services or products do you offer?

We specialise in Shopify ecommerce and Service based websites. We also build mobile and web applications.

How many team members are currently employed – who are they and what do they do?

We’re a team of 5. Sam heads up operations, Charlie looks after the product side, David is our designer, Miles is a developer and George is all
things Business Development.

What made you want to start your own business / or work for your company?

We launched MARCA 3 years ago as we felt unfulfilled with our corporate careers. We started life as a full service agency and niched into digital last year.

Why was Bury BusinessLodge Bury chosen as a location / how long have you been here?

We’ve been here just over a month, we were based in Manchester centre but Bury is where we all grew up and currently reside. We chose BL as we wanted to be around other small to medium sized enterprises.

Are you based in any other location?

No other location as of yet – but we hope to go international in the near future.

Are you planning anything exciting in the near future… personal or business?

We are launching a sister brand focused on building digital presences for tradesmen for a low monthly fee.

Client Focus – Swift Electrical Contractors Ltd

Client Focus – Swift Electrical Contractors Ltd

Tell us who you are?

I’m Graham Brammer, the Director of Swift Electrical Contractors Ltd.

Where did the name for the company come from?

I did a similar design for my father’s company when I was at school, so as a nod to my father, I reused the design but had it professionally created.

What services or products do you offer?

We offer various types of electrical work, including industrial, commercial, and domestic installations, testing and inspection, fault finding, lighting upgrades, PAT testing and office refurbishments.

How many team members are currently employed – who are they and what do they do?

We have a team of 10 office-based members, including Jack Read (Site Manager), 7 electrical engineers, and Jack Bailey, our first-year apprentice.

What made you want to start your own business / or work for your company?

My father was an electrician, and as a youngster, I worked on some of his small projects. This gave me the desire to pursue an electrical apprenticeship and later start my own business.

Why was Bury Businesslodge chosen as a location / how long have you been here?

We chose Trent House for a number of reasons. The location was perfect for us, the offices available to us were perfect for our business size, the facilities and staff are second to none, and the office environment is friendly. We have been here for nearly 6 months.

Are you based in any other location?

No.

Are you planning anything exciting in the near future… personal or business?

We are looking to grow the business by adding more clients, staff, and company vehicles.

What’s the best piece of professional advice you’ve ever received?

You miss 100 percent of the shots you don’t take.

You’re on a team night out, where do you go?

Bowling with Beers.

Client Focus – DMD Partners

Client Focus – DMD Partners

Tell us who you are?

My name is Donna and I ‘m the co-founder of DMD Partners

What services or products do you offer?

We are a recruitment business who specialise in General Insurance, Financial Services and Health and Social care. We cover across the UK. We are an independent global talent and business solutions consultancy. We help business and people make a better work life achievable.

How many team members are currently employed – who are they and what do they do?

There a 5 of us in thee Bury office . Jason one of the directors and we have Emily who runs payroll .Letitia looks after all our compliance . Jess and Daniella look after all the temporary Ad hoc shifts I look after General Insurance with Emily.

What made you want to start your own business / or work for your company?

I have worked in Recruitment for 24 years. I worked for Hays, Reed and Hillman Saunders in London. My clients really believed in me they constantly pressed me to set up my own business. I had a mortgage 2 young children I had a great job working for Hillman Saunders, however, they went into administration so I took the leap. I knew I was a good recruiter but I had never ran a business although I manged teams that side of the role scared me. I can honestly say I have learnt along the way. I have made many mistakes but hard work and a good team around me we can achieve anything. We believe in treating customers fairly and we have a honest approach. We are a good bunch.

Why was Bury Businesslodge chosen as a location / how long have you been here?

I have always worked in Manchester and London I was fed up being stuck in traffic , leaving the house at 7 am getting home at 7pm . I was worried initially clients would prefer me to be in a city but it is quite the opposite. Since COVID-19 most people have to change their mind set we have most meetings on Zoom . I do prefer face to face . The office in Bury Business Lodge is perfect for us and our clients too.

Are you based in any other location?

We have an office in London

Are you planning anything exciting in the near future… personal or business?

We would like to expand the business, we are looking for the right kind of people to join our team. On a personal note I would like to see as many live acts, bands as I can. Looking to go away in August too.

What’s the best piece of professional advice you’ve ever received?

Listen to what your customers need.

You’re on a team night out, where do you go?

Oh gosh we like nice places. Food somewhere nice like The Ivy, Tattu and we like have cocktails and a dance so maybe Revolution de Cuba. Then a kebab on the way home hahahaha.